Frequently Asked Questions

We ship worldwide. Whether you're in the US or overseas, we can get your records to you.

Orders are typically shipped within 3 business days of purchase.

Domestic orders ship via USPS Media Mail. We also offer expedited US shipping for those who need it sooner. International orders ship via UPS.

Every record is wrapped in bubble wrap and shipped in a protective cardboard mailer specifically designed for vinyl — we use the same packaging for CDs. For larger orders we use dedicated LP shipping boxes built to handle the extra weight and size.

We pack everything carefully and have never had a shipping damage claim — but if there is ever an issue with your order, please notify us within 24 hours of receipt and we will make it right.

Yes. The record and its sleeve are graded independently so you always know the full condition of everything in the package before you buy.

Christine and Marc both grade items and ask each other to verify before listing. Every grade is a second opinion.

Every record is ultrasonically cleaned before it is listed. This removes dust and debris from the grooves and ensures the grade we assign is as accurate as possible.

We currently play test on a Pioneer PL-518 turntable fitted with an Ortofon MM cartridge and a Blue stylus.

Returns are accepted on new, unopened items only. If you receive an item and there is an issue, please contact us within 24 hours of receipt and we will work with you to reach an amicable resolution.

We stand behind every grade we assign. If a record does not play as described, contact us and we will work with you to come to an amicable agreement.

For a small collection, just a few minutes. For larger collections we'll set up a dedicated time to give everything the proper attention it deserves.

Both. The choice is yours.

No minimum. We'll purchase single items — just bring it in.

None — we buy across all formats. Vinyl, CDs, cassettes, and more. Bring it in and let's talk.

Yes, you can bring your collection to either our Spring Hill or Tarpon Springs location.

Almost daily. We're constantly buying collections so new records show up regularly — it's always worth checking back.

Absolutely. We maintain a request and want list. If it's a new release we may be able to order it in for you. If it's a specific pressing of an existing album, we'll notify you the moment it arrives — just keep in mind that rare pressings can take some time to come through.

Turntables and accessories are currently available in store only. Come visit us and we'll help you find the right setup.