One Off Records
Shipping Policy
Processing Time
Orders are typically processed and shipped within 3 business days of purchase. Orders placed on weekends or holidays will begin processing on the next business day.
Because every record in our store is a one-of-a-kind item, we inspect and carefully pack each order by hand before it ships. We appreciate your patience.
Domestic Shipping (United States)
Standard Shipping
All domestic orders ship via USPS Media Mail, which is specifically designed for books, records, and other media. Delivery typically takes 2–8 business days after the order ships, depending on your location.
Expedited Shipping
Need it sooner? Expedited domestic shipping is available at checkout. Expedited orders receive priority processing and faster delivery.
Free Shipping
We offer free standard shipping on all domestic orders over $75. This is applied automatically at checkout — no code needed.
International Shipping
We ship worldwide. All international orders ship via UPS. Delivery times vary by destination — please allow additional time for customs processing, which is outside our control.
International customers are responsible for any customs duties, taxes, or import fees charged by their country upon delivery. These charges are not included in our shipping rates.
How We Pack Your Records
We take packaging seriously — every record that leaves our store is packed to survive the journey:
- Every record and CD is wrapped in bubble wrap before packaging
- Single records and small orders ship in protective cardboard mailers specifically designed for vinyl and CDs
- Larger orders ship in dedicated LP shipping boxes built to handle the extra weight and size
We've never had a shipping damage claim, and we intend to keep it that way.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with your tracking number. You can use this to follow your package through USPS or UPS directly.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we'll work with the carrier to locate it. We're not responsible for delays caused by the carrier, weather, customs, or other circumstances outside our control, but we'll always do our best to help resolve the issue.
Questions about our policies? We're happy to help.
Contact Us